Officer Screening

Our Screening Process

ACS uses an extensive screening process when hiring security officers and continues with intensive candidate evaluation for specific jobs. We focus on “screening-in” the best candidate by matching the skills of the officer to the skill requirements needed for the job. Our typical screening process may include the following:

California Bureau of Security and Investigative Services (BSIS) Licensing Verification
DMV History
10-year employment background check
Personal reference check
Comprehensive drug screening
Proof of legal right to work in United States of America
Orientation testing and evaluation sessions
Client involvement and recommendations
Written honesty evaluation (where permitted by law)

Officer Screening

Our Training Process

All security officers and supervisors at ACS have passed all requirements of the State of California. Our personnel also meet the standards set by the Bureau of Security and Investigative Services. The professional training of security officers consists of the following:

Emergency preparedness
Anti-terrorism techniques
Emergency evacuation
Mob control
Complete apprehension and arrest procedures
Specific training and usage of verbal de-escalation techniques
Personal hygiene
Surveillance techniques
Public relations
Workplace safety instructions
Arrest procedures for security personnel
Baton Certification
Emergency preparedness: earthquake, fire and bomb threats
First aid and CPR
Hostage preparedness
Basic law for security officers
Observation skills and reporting
Tear gas, mace, pepper spray
Union strike preparedness

Officer Training

Best viewing use google chrome

FAQ’s:

Are you stuck at a Lesson/Page? Please Refresh the page.

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

Hold down the Shift key and left-click the Reload button at the right end of the location/address bar.
Press “Ctrl + F5” or press “Ctrl + Shift + R” (Windows,Linux)

Change the Internet browser to Google chrome or Mozilla Firefox which works faster than other browsers.

How To Hard Refresh On A Mobile Device

Chrome Android:

In Chrome, tap the menu button in the upper right hand (three vertical dots).
Go to Settings > Privacy.
Click “Clear Browsing Data”.
In pop up, check the boxes next to the items you want to clear (including your cache) and click “Clear”

Firefox iPhone:

Tap the “Tab” icon at the top right of your screen.
Tap the cogwheel icon that appears on the upper left hand to open the “Settings” menu.
Find the “Privacy” section in the Settings menu, and tap “Clear Private Data”.
Tap the toggle next to the types of information you would like to delete (including your cache).
In the “Clear Everything” Dialog, tap “Clear” to clear all of your data, including history.

Internet Explorer

Windows Phone:

While in the Internet Explorer browser, click the ellipses (three dots) at the bottom of the screen.
In the menu select Settings.
Under Settings, click “Delete History”, confirm by clicking “Delete”
Wait a few moments for your cache to clear.

Avoid Examination Errors

Read the instructions before you begin. Note that if we begin the examination we need to finish it before logging out.Otherwise it moves back to the first question.
Internet Explorer will likely give you errors when taking and submitting an class/lesson or Examination. Please use Google Chrome/Firefox.
Close other browsers and windows, and only allow yours to be open when taking the examination.

I Forgot my Username/Password.

If you’ve forgotten the password for your 247 guard training, simply follow these steps:

Please click on Lost your password link.
Please enter your username or email address. You will receive a link to create a new password via email.

If you set up your 247 guard training with an alternate email address or mobile phone number, we can send you a temporary password. If you had a password of less than 8 characters, the new password as part of security standards will be a minimum of 8 characters.

About Temporary Passwords

Temporary passwords expire shortly. Be sure to update your password immediately after being provided a temporary password:

You can enter your temporary password when prompted during the online password reset process, or
You can log into 247 guard training with your temporary password.

In both cases, you will be prompted to change your password to a new password.You will not be able to reset your password .

If you are still having trouble accessing your account after following the steps above, 247 guard training support team is available to assist you.

I have slow internet and/or frequent connection drops.

To fix this, just get a little closer. If the router is located in a different room, try going into the room where the router is located and see if that fixes the issue. If this is a consistent issue, try to position your router higher (up on a shelf), away from other devices, which can interfere with it, and in a central location in your home.

How do I change the time it takes for my computer to lock? How to Set Your Computer to Lock Your Screen Automatically.

Open the Control Panel on the Start menu, click Control Panel.
Click Appearance and Personalization, and then in Personalization Tab /click Change Screen Saver.
In the Wait box, choose 15 minutes
Click On resume, display logon screen, and then click OK.

Best Practices

Before you start the Test:

Check your computer settings:

Check your internet connection
Disable popup blockers and/ or firewalls
Make sure your computer is free of viruses and/or spyware

Close all other programs running on your computer before you start a Class/Lesson. Do not take a quiz with other applications running in the background, such as movies, music, e‐mail, or IM (instant messaging).

Be certain that you are ready to take the test and set aside time in which you will be free from interruptions BEFORE clicking on the link to the test.

Do not enter any Class/Quiz until you are ready to take it!